Lobby Hours: M-F 8am-7pm, Sat 9am-5pm
Requirements for Dogs
Registration
All dogs that use any of Ruby & Jack’s Doggy Shack services must be registered with us. Pet parents must (1) complete the registration form, (2) provide a copy of the dog’s current vaccination record, and (3) sign the Client Agreement and Release from Liability.
Neutering/Spaying
Dogs over seven months of age must be neutered or spayed in order to use Doggy Play Care, Doggy Slumber Care, Social Walks or Group Training services at Ruby & Jack’s. Female dogs younger than seven months of age that are going through heat are not eligible to use these services.
Temperament
All dogs that use Ruby & Jack’s services must be friendly towards people. Dogs that use our Doggy Play Care, Doggy Slumber Care, Social Walks or Group Training services must be socialized and able to be around other dogs safely.
All dogs in our care will be evaluated for temperament by Ruby & Jack’s, and we will let you know of any concerns. Because our environment differs from your dog’s home environment, not all dogs will be comfortable immediately and may need time to acclimate. Ruby & Jack’s reserves the right, in our sole discretion, to refuse to provide any of our services if we determine that a dog’s temperament is not suited for the requested service, or if a dog cannot be handled safely by our staff.
Health
All dogs that use Ruby & Jack’s services must be free from parasites and communicable diseases. Any dog that poses a risk to the health of the other dogs in our care will need to go home or see a veterinarian until the dog is healthy again and no longer poses a risk of infection. We will do our utmost to help with alternative accommodations while dogs are unable to come to Ruby & Jack’s.
Vaccinations
Ruby & Jack’s wants all dogs to be safe and healthy. As such, and in compliance with the New York City Department of Health and Mental Hygiene and the recommendation of the American Veterinary Medical Association, we require that all dogs be current on the following vaccinations in order to use any of our services:
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Rabies Vaccination
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DHPP (distemper, hepatitis, parainfluenza, and parvovirus) Vaccination
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Bordetella Vaccination (a preventative vaccine against kennel cough which is required to be done every six months)
Canine Influenza Vaccine is not required but we strongly suggest that all dogs be inoculated.
We require a copy of your dog’s current vaccination record from the veterinarian prior to using any of our services.
Gear
All dogs that use Ruby & Jack’s services must come in wearing a collar or harness and must be on a leash or carried in a dog carrier.
All dogs must wear a name tag on their collar or harness showing their name and your surname as well as a phone number at which you can readily be reached. If you do not have a name tag for your dog, one may conveniently be purchased at our R & J Boutique.