Lobby Hours: M-F 8am-7pm, Sat 9am-5pm
Requirements for Cats
Registration
All cats that use any of Ruby & Jack’s Doggy Shack services must be registered with us. Pet parents must (1) complete the registration form, (2) provide a copy of the cat’s current vaccination record, and (3) sign the Client Agreement and Release from Liability.
Neutering/Spaying
Cats over seven months of age must be neutered or spayed in order to use the Cat Boarding service at Ruby & Jack’s. Female cats younger than seven months of age that are going through heat are not eligible to use this service.
Temperament
All cats that use Ruby & Jack’s services must be able to be handled safely by our staff.
All cats in our care are evaluated for temperament by Ruby & Jack’s, and we will share any concerns with you. Because our environment differs from your cat’s home environment, not all cats will be comfortable immediately and may need time to acclimate.
Ruby & Jack’s reserves the right, in our sole discretion, to refuse to provide any of our services if we determine that a cat’s temperament is not suited for the requested service, or if a cat cannot be handled safely by our staff.
Health
All cats that use Ruby & Jack’s services must be free from parasites and communicable diseases. Any cat that poses a risk to the health of the other cats in our care will need to go home or see a veterinarian until the cat is healthy again and no longer poses a risk of infection.
Vaccinations
Ruby & Jack’s wants all cats to be safe and healthy. As such, and in compliance with the New York City Department of Health and Mental Hygiene and the recommendation of the American Veterinary Medical Association, we require that all cats be current on the following vaccinations in order to use any of our services:
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Rabies Vaccination
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Negative FIV Test
We require a copy of your cat’s current vaccination record from the veterinarian prior to using any of our services.
Gear
All cats that use Ruby & Jack’s services must come in wearing a collar or harness and be carried in a secured cat carrier.
All cats must wear a name tag on their collar or harness showing their name and your surname as well as a phone number at which you can readily be reached. If you do not have a name tag for your cat, one may conveniently be purchased at our R & J Boutique.